Sales Office Supervisor


SP 210301

Salary - £24,000 - £26,000 Location - Westcott Permanent


Our clients are a family run company based in Westcott.  Offering bespoke waste solutions for both commerical and domestic customers. 


    We are looking for a professional, ambitious and strong candidate who can lead, encourage and coach the Sales Team to success.  The role will be working directly in the Sales Office which links directly with the Transport team. 

    As the supervisor you will be quoting customers for services and products as required ensuring that the best deal is negoitated to ensure a profitable business and a full pipeline.  Dedicated to finding the right solution for the customer and you will need to listen to their requirements and work with them to find them the right service. We cross hire / act as a broker on jobs which we cannot do ourselves – this is often due to location but can also be for specialist tasks such as Asbestos removal.

    It will also be required to work closely with the Transport department to ensure that we are understanding of their limitations and restrictions and that the Sales Team work with understanding of this but also push the importance of Sales and a ‘can – do attitude’



    • To book deliveries, exchanges and collections of skips on our order processing system.
    • To quote for skip hire and answer any questions the caller may have in regards to waste collection.
    • To resolve customer queries and complaints regarding chasing, non-deliverance of timed service, non-removal and wasted journeys.
    • To establish a working relationship with the customers and internal or external business contacts so that interaction with customers is effective, business is increased and customers are retained
    • To recommend suitable Company products and services.
    • To establish effective relationships with suppliers and company contacts.

    • Strong organisational skills with an eye for detail and accuracy
    • Previous experience in a supervisor or managerial role would be beneficial
    • Excellent people skills
    • Excellent communication skills and telephone manner.
    • Fully conversant with Microsoft Office
    • GCSE or equivalent Maths and English.
    • Experience of working within waste/construction would be ideal.

    • Hours - 8am - 5pm with the option of starting earlier for an increase in salary