Sales Support Team Leader


SG 160502

Salary - £23,500 Location - Thame Permanent


We are working alongside our clients who are a dynamic, innovative and leading digital technology company to look for a Sales Support Team Leader to join their busy team.


    The Sales Support Team Leader will work closely with the Sales Team to motivate and support to deliver against the business, achieving sales targets. 

    Key Responsibilities:

    • To daily manage, coach and support a small team of 4 Sales Support Administrators.
    • Plan revenue and net profit in accordance to the company Business Plan.
    • To provide professional support to customer and the Sales team, liaising with various internal teams to understand and ensure the customer requirements are successfully met.
    • Ensure data accurately on the database continually improve processes with the Sales Support Team to provide maximum efficiency for all customers internal and external.
    • To escalate any queries or authority sign off to the Sales Manager where appropriate.
    • Assisting the Sales Manager with any recruitment, training and development of the team.
    • Predominately admin based but must willing to take a hands on approach as and when required to helping the team achieve the day to day tasks such as order processing and enquiry handling.

    • Proven track record in leading a team, including performance monitoring (KPI’s reporting and appraisals)
    • Professional attitude but with a friendly, approachable nature.
    • Strong verbal and written communication skills with an excellent telephone manner.
    • Accurate and articulate with proven problem solving skills.
    • Articulate and organised arranging visit between sales managers and clients.
    • Previous experience delivering and achieving targets.
    • Able to communication across all levels providing reports and feedback to management and the sales team.

    • Educated to A level standard or equivalent qualifications.
    • Excellent IT skills including MS Office (Word, Excel and Outlook) Previous use of a Management Information System such as SAP would be advantageous.  EPOS experience would also be of interest.
    • Previous admin and management experience in B2B Sales within an IT sector. 

    • Up to £23,500 depending on experience
    • Excellent company benefit schemes
    • 25 days holiday (Plus bank holidays)