Customer Service Advisor

COMPANY OVERVIEW:

• MAIN RESPONSIBILITIES:

  • Full time and part time staff needed
  • Providing a first-class service experience to ensure all patients stay with the company
  • Actioning new patient intro calls
  • Managing your own database of patients and maintaining close relationships
  • Calling patients on a regular basis to assist with product information
  • Actioning all reports within time scale set

• SKILLS & EXPERIENCE:

  • Proven telephone based Customer Service background
  • Empathy towards patients with complex medical conditions
  • Proven experience in managing high call volumes
  • Excellent telephone manner
  • Able to work under pressure

• QUALIFICATIONS:

  TBC

• BENEFITS:

  • 9am-5pm (part-time 4 hours a day)
  • Once fully trained can be 80% office and 20% home
  • Pension Scheme
  • Private Health Care
  • Life Assurances
  • Free parking on site