Customer Sales Advisor

COMPANY OVERVIEW:

We have an exciting opportunity to join a company with endless potential for growth and development. Working as part of a friendly team your role will be to provide excellent customer service to all current customers and sucessfully bring on new customers. This is a full time role, Monday - Friday, also available as Maternity Cover up to 12 months 

• MAIN RESPONSIBILITIES:

  • Closely follow-up all sample requests to maximise sales and sales retention by building strong relationships with customers
  • Achievement of Department sales targets by generating and following up leads
  • Respond to all enquiries both internal and external in an efficient and knowledgeable manner
  • Continue to develop an understanding of the needs of both customers and client professionals to give appropriate advice as required
  • Maintain up-to-date knowledge of all products (including competitors)
  • Ensure correct data entry of all sample requests, conversions and evaluation results into CRM System
  • Support New Product development team
  • Discuss the benefits of the products at every opportunity
  • Respond to customer complaints and address problems immediately
  • Carry out administrative tasks as required
  • Identify Product advocates

• SKILLS & EXPERIENCE:

  • Excellent communication, oral and written skills
  • Previous telesales and customer service experience
  • Excellent database skills - data entry
  • Target Driven
  • Experience of following up Marketing campaigns
  • Able to demonstrate initiative with a 'can do' attitude

• QUALIFICATIONS:

  No qualifications needed

• BENEFITS:

  • Company Pension
  • Private Health Care
  • Free onsite parking 
  • Cycle to work scheme 
  • Health and Wellbeing days 
  • Company discounts